Tartan Dog Bow Tie Red
To be eligible for a return, your product must be unused and in the same condition in which you received it. Items which smell of washing powder, odour spray or which appear to have been worn or damaged by your pet will not be refunded or exchanged.
In the unlikely event of a noticeable defect in workmanship within 6 months of purchase Pooch Bandana will repair your product in-house. The decision to replace or repair such a product is at our discretion. This does not include loose stitches or general wear & tear from use.
To complete your return, we require a receipt or proof of purchase and your name clearly included as a minimum.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Refunds will be dealt within 7 business days of receiving your returned item.
Next contact your bank. There is often some processing time before a refund is posted.
Please note refunds may take up to 14 business days for your bank to complete, depending on their processing time. This can greatly vary between card issuers, and we are not able to influence this.
If you have done all of this and you still have not received your refund yet, please contact us at email@example.com
24 St Davids Close
Please note that all Pooch Bandana apparel is handcrafted, meaning sizes, shapes and colours may vary slightly. Whilst we do our best to keep our products as close as possible to the measurements provided, this cannot always be guaranteed. Please ensure you measure your dog's neck size when ordering and provide us with your dog's breed, if possible. Sizes below are what our apparel is tailored to.
All of our bow ties are roughly the size of 2"x4". Sizes may vary by half an inch. All bow ties have a high quality elastic band sown in at the back, which makes them easily attachable to any collar.